Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Booking Tours

If you would like to book a tour, you can firstly select a preferred “Tour Date” and then choose the number of tickets you want to book at the same time before clicking “Add to basket”.

If you want to view/update tours which you have selected, you can do it in the Cart/Basket. 

Your booking process will only be completed when you have finished the Checkout.

Some tours can be cancelled or changed. Please refer to the individual tours or ask our staffs for assistance. 

No. But if you registered an account, you would have opportunity to receive discount, special offer, gifts, and etc. 

If you need to swap an item

FAQ

你可以在预订一日游的同时,直接购买相应的会员,即可立刻享受相应的会员优惠。 此外,你还可以在一日游结束后,留下review,我们会赠送免费的“青铜会员”(限时)。